Privacy Policy

Effective Date: February 19, 2026

OneFlowSystem ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you schedule a call, submit a form, or contact us directly.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
• Client Project Data: CRM credentials, API keys, workflow configurations, and business data shared during the course of an engagement. This data is used solely to deliver our services.
• Communication Data: Messages, emails, and chat interactions you send to us through the website chatbot or other channels.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule consultations
• Deliver, maintain, and improve our automation services
• Send relevant communications about your project or our services
• Analyze website usage to improve user experience
• Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share data only in the following circumstances:

• Service Providers: Third-party platforms (e.g., Zapier, GoHighLevel, Google Workspace) used to deliver our services. These providers have their own privacy policies.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Ownership & Retention

Your data belongs to you. Client data lives in your own accounts (CRM sub-accounts, Google Workspace, etc.). We operate as pass-through infrastructure and do not maintain a central database of client personally identifiable information (PII).

We retain contact information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion at any time.

5. Financial Data

For engagements involving financial data processing (e.g., transaction monitoring), we adhere to a strict zero-retention policy. We extract only aggregate metrics (dollar amounts, counts) and never store account numbers, routing numbers, transaction IDs, or bank identifiers.

6. Cookies & Tracking

Our website may use cookies and similar technologies to analyze traffic and improve the user experience. You can control cookie preferences through your browser settings. We use:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors interact with the site.

7. Security

We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), access controls, and secure credential storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party services (e.g., Calendly, platform integrations). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise any of these rights, contact us at oumar@oneflowsystem.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: oumar@oneflowsystem.com
Website: OneFlowSystem